Devices and objects where found




Virtual assistants may be integrated into many types of platforms or, like Amazon Alexa, across several of them:

  • Into devices like smart speakers such as Amazon Echo, Google Home and Apple HomePod
  • In instant messaging apps on both smartphones and via the Web, e.g. Facebook's M (virtual assistant) on both Facebook and Facebook Messenger apps or via the Web
  • Built into a mobile operating system (OS), as are Apple's Siri on iOS devices and BlackBerry Assistant on BlackBerry 10 devices, or into a desktop OS such as Cortana on Microsoft Windows OS
  • Built into a smartphone independent of the OS, as is Bixby on the Samsung Galaxy S8 and Note 8.
  • Within instant messaging platforms, assistants from specific organizations, such as Aeromexico's Aerobot on Facebook Messenger or Wechat Secretary on WeChat
  • Within mobile apps from specific companies and other organizations, such as Dom from Domino's Pizza
  • In appliances, cars, and wearable technology.
  • Previous generations of virtual assistants often worked on websites, such as Alaska Airlines' Ask Jenn, or on interactive voice response (IVR) systems such as American Airlines' IVR by Nuance.

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